Poo Pickers LLC
Effective Date: [TO BE CONFIRMED] · Last Updated: [TO BE CONFIRMED]
Poo Pickers LLC ("Poo Pickers," "Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you interact with us through our website, quote and enrollment forms, SMS communications, customer portal, payment systems, and pet waste removal services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you provide directly to us, as well as limited technical information collected automatically when you use our website.
We may collect:
When you visit our website, we may automatically collect limited technical information such as:
This information may be used to improve website functionality, performance, user experience, marketing, analytics, and security.
We may use your information to:
We may use your information for transactional and service-related communications, including service reminders, technician arrival notifications, route updates, billing notices, customer support, review requests, and service follow-ups.
Payments may be processed securely through third-party payment processors and service platforms used by Poo Pickers.
Poo Pickers does not intentionally store complete credit or debit card numbers on its own website servers.
Payment information may be handled by secure third-party payment processors and related service platforms used to manage billing, recurring payments, invoices, and customer accounts.
Customers enrolled in recurring service are responsible for maintaining accurate and current payment information.
Poo Pickers technicians may capture service-related photographs when reasonably necessary to document or verify services.
These photographs may include:
Service-related photographs may be used for:
These images may be retained as part of a customer's service record and handled in accordance with this Privacy Policy.
We make reasonable efforts to limit service documentation to areas relevant to the services being performed and do not intentionally photograph people, the interior of a home, or sensitive personal information.
Any use of customer-property photographs for advertising or promotional purposes will be handled in accordance with applicable consent requirements.
By providing your mobile phone number and affirmatively opting in to receive SMS messages from Poo Pickers LLC, you provide consent to receive SMS/text messages at the mobile number you provided.
Messages may include:
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Consent to receive marketing SMS messages is not a condition of purchasing goods or services.
After replying STOP, you may receive one final confirmation message confirming that your opt-out request has been processed.
Wireless carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors and service providers in support of business operations is permitted. This may include customer service providers, CRM systems, scheduling software, payment processors, analytics providers, email platforms, SMS messaging platforms, website providers, and other service providers necessary to operate Poo Pickers and provide requested services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.
Poo Pickers does not sell or rent SMS opt-in information or consent.
If you opt in to receive SMS messages from Poo Pickers LLC, message frequency varies depending on your services, account activity, appointments, route activity, and communication preferences.
Service-related activity may result in additional messages, including technician ETA notifications, service-completion notifications, schedule or route changes, weather updates, billing communications, and customer-support conversations.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact Poo Pickers directly.
Wireless carriers are not liable for delayed or undelivered messages.
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide our services.
These providers may include:
These providers may receive only the information reasonably necessary to perform services on our behalf.
We do not sell or rent your personal information.
We do not share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.
We may also disclose information when reasonably necessary to:
We may use cookies, pixels, tags, and similar technologies to operate and improve our website.
These technologies may support:
We may use third-party analytics, advertising, and measurement services, including tools provided by Google, Meta/Facebook, or similar platforms.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Some browsers allow users to send "Do Not Track" signals.
Our website may not currently respond to Do Not Track browser signals.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include:
However, no internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to:
When information is no longer reasonably necessary, we may delete, anonymize, or securely retain it as required or permitted by law.
You may contact Poo Pickers to request that we:
Depending on applicable law and your state of residence, you may have additional privacy rights regarding access, correction, deletion, portability, or restriction of personal information.
To submit a privacy-related request, contact us using the information provided below.
Where permitted, Poo Pickers may send promotional or marketing communications to individuals who have provided appropriate authorization.
You may opt out of marketing emails using the unsubscribe instructions contained in those messages or by contacting us.
You may opt out of SMS messages by replying STOP.
Opting out of marketing communications does not necessarily prevent us from sending communications that are reasonably necessary to provide requested services or administer your account, subject to applicable communication preferences and law.
Our website may contain links to third-party websites, platforms, customer portals, payment providers, review platforms, social media pages, or other external services.
Poo Pickers is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage users to review the privacy policies of third-party services they choose to use.
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Customers must be at least 18 years old to enter into our Customer Service Agreement, enroll in service, provide payment authorization, or opt into SMS communications.
If Poo Pickers LLC is sold, merged, reorganized, acquired, or transfers all or substantially all of its business assets, customer information may be transferred as part of that transaction.
Any successor entity may continue to use information in accordance with this Privacy Policy unless otherwise required by applicable law or stated at the time of transfer.
We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, legal requirements, or privacy practices.
Updates will be posted on this page with a revised Last Updated date.
Where reasonably practical or legally required, we may provide additional notice of material changes.
If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:
Poo Pickers LLC
Call or Text: (419) 239-5798
Email: Support@poopickersohio.com
Service Area: Erie, Huron & Lorain Counties and surrounding service areas in Ohio
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